Privacy Policy
This Privacy Policy describes how valenorithyqom collects, uses, and protects your personal information when you use our financial planning consultation services
Last updated: August 6, 2025
Information We Collect
We collect several types of information to provide and improve our financial planning services
- Contact information including name, email address, phone number, and mailing address
- Financial information shared during consultations for planning purposes
- Communication records including emails, phone calls, and consultation notes
- Website usage data including IP addresses, browser information, and page interactions
How We Use Your Information
Your information is used exclusively for providing financial planning services and improving our offerings
- To deliver personalized financial planning consultations and ongoing support
- To communicate with you about your subscription and appointment scheduling
- To analyze and improve our service quality and website functionality
- To comply with legal obligations and maintain accurate business records
Legal Basis for Processing
We process your personal information based on the following legal foundations
Primary Legal Basis: We process your data on the basis of legitimate interest in providing financial planning services and with your explicit consent for marketing communications
Information Sharing and Disclosure
We share your information only in limited circumstances necessary for service delivery
Service Providers
Trusted third-party vendors who assist with website hosting, payment processing, and communication services
Legal Requirements
When required by Australian law, court orders, or regulatory authorities
Business Protection
To protect our rights, prevent fraud, or ensure the safety of our clients and services
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information
- Encrypted data transmission and secure storage systems for all client information
- Access controls limiting information access to authorized personnel only
- Regular security audits and updates to maintain protection standards
Your Privacy Rights
You have several rights regarding your personal information under Australian privacy law
- Right to access and obtain copies of your personal information we hold
- Right to correct inaccurate or incomplete personal information
- Right to request deletion of your personal information in certain circumstances
- Right to restrict or object to processing of your personal information
- Right to withdraw consent for marketing communications at any time
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your website experience and analyze usage patterns
View Cookie Policy Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Financial consultation records are typically retained for 7 years as required by Australian business regulations
Children's Privacy
Our services are intended for adults only. We do not knowingly collect personal information from individuals under 18 years of age
18+ only
Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice
Privacy Questions and Requests
For questions about this Privacy Policy or to exercise your privacy rights, please contact us
Email: contact@valenorithyqom.com
Phone: +61 544-392-839
Address: 123 Collins Street, Melbourne VIC 3000